Whiplash Claims

If you have suffered from a whiplash injury resulting from an accident that wasn't your fault, you may be entitled to make a negligence claim.

The Whiplash Claims Process

The next 8 steps walk you through the whiplash process - from injury through to compensation.

Step One -The Accident

Although most common in car accidents, whiplash can be caused in other situations such as whilst playing sports. If you suffer whiplash in an accident that is no fault of your own, you may be eligible to make a claim for compensation.

Make sure you stop following a car accident. It is a criminal offence to drive away from the scene of a collision without providing your details to the other party. Also, if a pedestrian, driver or passenger has been injured, it is a legal requirement to call the police.

Step Two - Obtain Details Of The Accident

Assuming drivers and passengers are not in need of urgent medical attention, the first thing you should do is collect the following details about the accident.

  • Insurance details: Exchange insurance details with the other driver. Remember to take a note of their number plate - sometimes people are not entirely honest about their details following accidents.
  • Witnesses: Take names and address of any witnesses who will be able to verify the events that have occurred. Please be aware that anyone whose details you take may need to write a statement for the Police as well as for your potential claim.
  • Photographic evidence: It is extremely helpful to take pictures of the scene of the accident. Simple photographs showing essential points of the accident such as skid marks on the road, damage to the vehicle and so on will help serve as evidence of what happened.

Step Three - Seek Medical Attention

If you have suffered injuries, including whiplash, you should visit A&E or your GP for an examination. Visiting a medical professional will also ensure your injuries are on record and can be linked to the accident that caused them.

After you have received medical advice, it's important to follow the advice that has been given to you. Generally whiplash sufferers are advised to keep moving and to stay active when possible, as long as this is done with care. Painkillers, anti-inflammatory drugs or physiotherapy may also be prescribed.

Step Four – Keep Records

Keep a written or photographic record of your injuries as they progress. This will ensure that you are awarded an accurate compensation figure for the pain and suffering you have been through.

You should also keep any receipts of costs accrued as a result of the accident. If you make a claim you will be reimbursed for these expenses as part of your claim. For example, keep any bills for medication or for travel to medical treatment.

Step Five - Look For Advice

The internet is a great place to find a solicitor who can deal with whiplash claims. Alternatively, ask friends and family if they have ever made a claim and if so, which claims company they used. Word of mouth is a powerful tool and one that should not be overlooked.

Look for a company that offers free advice either via a free phone line. Some whiplash claims businesses will offer you good advice but will slap an administrative charge on for their troubles.

Step Five - Choose A Solicitor

It pays to shop around. Remember that whilst you are keen to lodge a claim for whiplash injury, you should compare what the different accident claims solicitors can offer you. Find a personal injury solicitor who is experienced in whiplash claims; this will increase your chances of a successful claim and help you to win the compensation you deserve. The right claims company will find a specialist whiplash claims experts to deal with your claim.

Step Six – Medical Assessment

Once you have instructed a whiplash solicitor, the next step will be to assess the severity of your whiplash injury. Because whiplash is a soft tissue injury, it can vary greatly in severity - and the severity of your whiplash dictates how much you are eligible to receive in compensation.

Your solicitor will arrange a medical examination appointment for you, after which the doctor will prepare a report on your whiplash injuries and send to your solicitor. Your solicitor will then use this document to begin proceedings on your behalf.

Step Seven – Provide Information

You may well need to provide an account of the accident and lists of personal property that was lost or damaged in your car accident. Providing information in a timely manner is essential, and there is no such thing as providing too much information when it comes to a whiplash claim! The better a picture of the event that you can provide, the more likely you will be to succeed. While the process of collating and supplying information might seem a lengthy one, it will serve to authenticate your claim.

Step Eight - Continue to Record

Your solicitor should take care of all the legal proceedings and keep you informed as to how they progressing. However, even during the legal process you should to continue to monitor and record your symptoms and, if appropriate, the number of days you are absent from work. Should your symptoms change you should seek medical attention before notifying your solicitor.

Contact Us

If you would like 1stClaims' expert Whiplash Solicitors on your side, we can help you no matter where you are in the UK. Simply call us free on 0800 2888 693 or complete our Free Claim Enquiry form now and let us explain your legal rights and all of the options available to you.

We are here to help you from 8am to 8pm Monday to Friday,
8.30am to 6pm on Saturday and 9am to 6pm on Sundays.

GB Wide Personal Injury Claims Service

We have specialist Personal Injury Claim Solicitors across England, Scotland & Wales waiting to help you now.

Make a claim now or you can speak to us on 0800 2888 693

Information on how we handle your data is in our Privacy Policy

1stClaims is Authorised and Regulated by the Financial Conduct Authority in respect of regulated claims management activities. Firm Reference Number FRN833930.

1stClaims are a Claims Management Company. Our Marketing is undertaken in a manner that is compliant with the SRA Code of Conduct for Solicitors, RELs and RFLs 2019 Parts 8.6 - 8.11, Client information and publicity, and any solicitor [or registered European lawyer] to whom we may refer you is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor [or registered European lawyer].

1stClaims Limited - Registered in England and Wales - Reg. Co. No. 06566866. Registered Office Address: Tregyddulan, St Nicholas, Goodwick, Pembrokeshire, SA64 0LX

VAT Reg. No. 938 1976 76 - Information Commissioner’s Office Registration Number Z1477170