Whiplash Injury Claims

We have specialist Whiplash Injury Claim Solicitors ready to help you across the UK

Whiplash Claims & Whiplash Compensation

Your Complete Claim For Whiplash Guide

Find out how you can make a claim for whiplash, why it might be absolutely vital to your health that you do so, and what the insurance companies do not want you to know. This page provides you with all the help and information you will need.

Nick Jervis

Making a claim for whiplash should be easy shouldn't it? You would think so from the advertisements on television. Sadly though, over the course of my 27 years of helping people to make whiplash claims, all sorts of complications have entered into the whiplash claims process, none more confusing than the insurance companies doing one of two things. One, trying to make people persue whiplash compensation claims using solicitors that they recommend only because they can charge a huge fee to the solicitor for the introduction, and two, insurers telling you that you do not need a solicitor at all and that they will settle your whiplash claims with you.

Please remember the golden rule of insurance companies: "They are in business to make more profits." If you choose the solicitor that your insurer recommends, it increases the insurer's profits, but does nothing to help you. If you settle direct with an insurance company it increases the insurance companies profits and does nothing to help you!

I have given you all of the information you will need about whiplash claims on this page. Please read it carefully as it could save you a lot of hassle, pain and indeed money. Once you have read it, my team will be delighted to help you. Either call us free on 0800 2888 693 (from a mobile click to call: 01275 774 557) or complete a brief online enquiry and we will be in touch (no cost and no obligation). Thank you for visiting 1stClaims and I really hope I can help you with your claim for whiplash.

What Does "Whiplash" Mean?

The term "whiplash" is usually used to describe only rear end collisions, often where a car is stationery and another car drives into the rear of it. Whiplash is the term used to describe a soft tissue injury to the neck when you are involved in a car accident. The pain can last for a matter of days or in more severe cases a number of years. However, only a minor percentage of whiplash injuries result in long term injuries with most people making a full recovery. The important point is to make sure you are treated by professional medical staff as soon as possible. If you are unable to obtain NHS treatment, you should be able to receive private medical treatment at no expense to you. All 1stClaims solicitors will arrange this private treatment for you.

Call us free on 0800 2888 693 (from a mobile click to call: 01275 774 557) or complete our Quick Whiplash Claim Enquiry.

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How Is The Whiplash Injury Caused?

The first movement in a whiplash injury is your body being pushed forwards and upwards by the car seat. As your head is not normally connected to the seat (i.e. not touching) it remains in the same position while the rest of your body is moving forward with the seat. If the headrest is in the correct position, rather than the neck being thrown back over the top of the headrest, the headrest will finally move the neck forward with the seat as it comes into contact with it.

The next movement as the car stops is the body being thrown forward. If restrained by a seatbelt the neck will then move forward over the rest of the body, flexing the neck now forwards. It is while the neck is over stretched (hyperextension and hyperflexion) that the whiplash injury is sustained.

"I'd highly recommend using a company like 1stClaims to find the solicitor with the most experience in dealing with your particular claim - better than sticking a pin under "S" in the phonebook!" - Mrs W, South Wales

Can A Whiplash Injury Be Sustained Even In A
Low Speed Accident?

Yes. Quite frequently whiplash injuries are caused by low impact collisions with speeds of only a few miles per hour. Often some of the more serious injuries are sustained in this way. Remember if this has happened to you it is not your fault, and sustaining an injury in a low impact accident does not mean you have a weakness - it is a normal reaction.

Call us free on 0800 2888 693 (from a mobile click to call: 01275 774 557) or complete our Quick Whiplash Claim Enquiry.

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When Is The Whiplash Neck Pain Likely To Start?

This varies from person to person, but you can experience pain in your neck within minutes of the accident, or often a day or so later. Either way is quite normal.

How Much Compensation Am I Likely To Obtain For Whiplash?

Whiplash Make The Right Choice

To settle your whiplash claim your solicitor will refer to a guide called the Judicial Studies Board Guidelines for the Assessment of General Damages in Personal Injury Cases. However, not all solicitors will obtain the same amount of compensation for you, as shown in the paragraph below the figures:

  • £1,000 to £2,500 if you make a complete recovery within 1 year
  • £2,500 to £4,250 if you make a complete recovery within 2 years
  • £4,250 to £7,750 (slow recovery, increased vulnerability)
  • £7,750 to £16,000 if you have permanent ongoing symptoms

£16,000 or £1,000; What makes the difference?

So if the bracket of award for a whiplash injury is so vast, what makes the difference and how much compensation are you likely to receive for your whiplash compensation claim? Well a lot of the difference comes down to your choice of solicitor. You need a specialist! Not all solicitors are the same. It is a bit like surgery. If you needed brain surgery, you would really want to make sure that the surgeon operating on you worked on brains every day of his working life. This would mean that he knew all that he possibly could know about brains which would drastically increase your chances of a successful operation. He would understand the possible complications and how to solve them, and he would know the quickest way to operate to ensure that you were unconscious for as short a period of time as possible to reduce chances of complications. He would also know how to bring you around slowly to ensure that no more damage was done, and that your recovery was as quick as possible.

You need exactly the same kind of specialist for your whiplash claim; a solicitor who every day of his working life works tirelessly for the victims of road accidents to win them the maximum amount of compensation in the fastest period of time. He also needs to know all of the likely obstacles and delaying tactics the insurers of the other driver will use to try and slow down your claim so as to counteract them, and how to arrange private medical treatment for you as quickly as possible to increase your chances of recovery.

A specialist whiplash solicitor is often the ONLY difference between the success or failure of your whiplash claim, and the difference between a high value award closer to the top of the scale of £16,000, as opposed to the lower end of the £1,000 scale. 1stClaims only employ specialist whiplash claim solicitors to help you. So don't delay, contact THE whiplash claim specialists today by calling us free on 0800 2888 693 (from a mobile click to call: 01275 774 557) or make a Quick Online Enquiry and let the whiplash claim specialists take care of you right now.

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It is not just about the money

Whilst we have explained the first questions we are often asked in terms of amounts of compensation and the legal costs, there are clearly other important issues. One of them we touched on above; private medical treatment. We recognise that if you cannot work, or are simply struggling around the home or with your children because you are in such pain, you might not want to wait for weeks for treatment on the National Health Service. That is why 1stClaims solicitors can arrange treatment for you anywhere across the United Kingdom. What's more, you do not need to worry about paying the costs, they will also take care of that for you too.

Vehicle off the road?

If your car, van or motorcycle is so badly damaged that you cannot drive it, how are you supposed to get to work (if you can) or to get to the shops? It can take weeks for your own insurance company to either carry out repairs or to provide you with the money to buy a replacement vehicle. Even then it can take time for you to find another one. Not surprisingly, we can take care of that for you too. We can arrange a free replacement vehicle so that you can get back on the road, as well as back on the road to recovery with our private medical treatment above.

The difference between success or failure, winning or losing, £16,000 or £1,000...

We started off by asking you if you knew what could make the difference between winning or losing, or receiving a larger award of whiplash compensation. We hope that you can now see that the difference is largely down to your choice of whiplash claim solicitor. Choosing a 1stClaims solicitor will significantly increase your chances of winning or losing your claim and receiving the right award of compensation.

Please do not delay (as this can also cause significant problems in winning your claim), take action now by calling us free on 0800 2888 693 (from a mobile click to call: 01275 774 557) or make a Quick Online Enquiry and let the whiplash claim specialists take care of you right now.

whiplash claim

Remember all enquiries are completely free of charge and without obligation.

We are here to help you from 8am to 8pm Monday to Friday,
8.30am to 6pm on Saturday and 9am to 6pm on Sundays.

Losses and Expenses

In addition to compensation for your injuries you will also make a claim for your costs and expenses. For more information see our "How Much Compensation For Whiplash" article.

"The 1stClaims solicitor was extremely helpful - she guided me in the right direction with the claim and I would definitely recommend 1stClaims. The solicitor was brilliant and thought of things to claim for that I had not even considered."
Mrs D, Essex.

A 1stClaims solicitor gives you complete peace of mind when it comes to making a whiplash claim.

If that sounds good to you, why not get in touch with one now by calling us free on 0800 2888 693 (from a mobile click to call: 01275 774 557) or make a Quick Online Enquiry and let the whiplash claim specialists take care of you right now.

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If I Decide To Make A Claim, Should I Go To A Solicitor or A Claims Company?

The simple answer is that if the question above is answered by each organisation with confirmation that you will not have to pay any costs, you can use either. The advantage of using a claims company is that an independent third party has already carefully selected a solicitor and carries on working with them. For a claims company to do this they must be satisfied that the solicitor is meeting high quality standards of service and is looking after the clients.

With 1stClaims, we have personally selected and checked each solicitor that we work with, but at the end of every matter we ask our whiplash clients to complete a questionnaire to ensure that our solicitors have looked after them well. Thankfully, the feedback is always incredibly positive. If this changes, our solicitor will have to explain the reasons and improve their performance. This way we can ensure that you are always going to be placed with an excellent solicitor who provides a great service.

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"I have been totally satisfied with everything you have done and wouldn't hesitate to use or recommend you if a situation arose in future." Mr Pittam

Do All Companies Offer No Win No Fee, And What Does This Mean?

Unfortunately the statement "No Win No Fee" does not always mean the same thing. The strict definition is that if you do not win your case you should not have to pay a fee. However, many claims companies use the expression to hide the fact that if you do win they will charge you a "handling" or "administration" fee. The fact of the matter is that a whiplash claim is a straightforward legal claim. A solicitor should be able to advise you whether you have a claim with good prospects of success, and if you do you should not have to pay any fees either during or at the end of your claim. All 1stClaims solicitors will ensure that this is the case: You pay no fee whether you WIN or LOSE you claim.

If I Have Legal Expenses Insurance, Do I Have To Use The Solicitor They Tell Me To?

No. You have a basic legal right to choose the solicitor that you think will do the best job for you. If you have a legal expenses insurance policy, you can still ask for an expert whiplash solicitor chosen by you.

We come across more and more situations where clients choose to come to us after their Legal Expenses Insurer has already selected a solicitor for them who they are not happy with. If you have been involved in an accident it is your choice who represents you and your choice only. So ensure that you are happy with your whiplash claim solicitor. In a time when you have suffered already, you want to be completely confident that the solicitor looking after you really does have your best interests at heart.

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"I am very happy to endorse your website for it's ease of understanding and use. I would also like to say how impressed I was regarding the very prompt reply from the solicitor who contacted me regarding this matter." Mr G Kay

What If I Need Treatment And There Is A Long Waiting List?

Any solicitor who specialises in whiplash claims should be able to arrange immediate treatment for you privately and at no cost to you. If you have a good claim for compensation, they will be able to claim the costs of the treatment back from the other driver's insurance company.

If your solicitor is vague about private treatment then they are not the solicitor for you. 1stClaims solicitors have arrangements with private treatment providers across England, Wales, Scotland and Northern Ireland. If you need treatment, our solicitors will arrange it for you at no cost to you.

What If I Need A Replacement Car or Motorcycle?

Again, a specialist whiplash solicitor should be able to arrange one for you quickly and without cost to you if you have a good claim even if you only have third party insurance and there is no obligation for your insurer to supply you with one. 1stClaims has arranged hire for our clients across the country. We appreciate how vital your transport is to you and our solicitors will help to get you back on the road as soon as possible.

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The Other Driver's Insurance Company Has Offered To Settle My Claim And They Say I Do Not Need A Solicitor

We are hearing this one more and more and we have to say it makes us concerned for whiplash victims. Every person has a right to their own legal representation. Valuing a claim for compensation and arranging treatment and car or motorbike hire is a specialist profession. Solicitors spend years qualifying to ensure that they can advise you properly and explain all of your options to you so that you can make an informed decision.

If an insurance company is offering to settle your claim without a solicitor say no and do not speak to them again until you have a solicitor looking after
"YOUR BEST INTERESTS". This is what a solicitor will do for you. If the other driver's insurance company is offering to settle directly with you, whose interests are they looking after? They are primarily a business interested in making more profits. One way of achieving this is to settle your claim for less than it might be worth if you had a solicitor independently advising you. In our view insurance companies should not legally be able to settle a claim for whiplash because there is plainly and clearly a conflict of interests: i.e. your interests to obtain treatment and the right amount of compensation, and their interests to make more profit.

If you have been involved in an accident that was not your fault you must have independent advice from a specialist whiplash solicitor. 1stClaims can put you in touch with one. Do not let the insurance company settle your whiplash claim without one.

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What Proof Do I Have That They Are As Good As They Say They Are?

At 1stClaims we take great care in selecting only specialist whiplash solicitors. One of our directors, a former personal injury solicitor for 14 years, personally selects each solicitor that helps 1stClaims' clients.

The other proof we have is that at the end of every claim we ask our clients to rate their 1stClaims solicitor. We monitor this feedback and ensure that our clients are more than satisfied with our solicitors. Here are just some of the comments we have received about our whiplash claim solicitors.

"The 1stClaims solicitor was extremely helpful - she guided me in the right direction with the claim and I would definitely recommend 1stClaims. The solicitor was brilliant and thought of things to claim for that I had not even considered." Mrs D, Essex.

"I have been totally satisfied with everything you have done and wouldn't hesitate to use or recommend you if a situation arose in future." Mr Pittam

"I'd highly recommend using a company like 1stClaims to find the solicitor with the most experience in dealing with your particular claim - better than sticking a pin under 'S' in the phonebook! " Mrs W, South Wales

"I am very happy to endorse your website for it's ease of understanding and use. I would also like to say how impressed I was regarding the very prompt reply from the solicitor who contacted me regarding this matter." Mr G Kay

Would You Like Help From Expert Whiplash Solicitors At No Cost To You?

To benefit from the expertise of 1stClaims whiplash solicitors please call us free now on 0800 2888 693 (from a mobile click to call: 01275 774 557) or complete our Quick Whiplash Claim Enquiry and we will be in touch with you very soon.

whiplash claim

Remember all enquiries are completely free of charge and without obligation.

We are here to help you from 8am to 8pm Monday to Friday,
8.30am to 6pm on Saturday and 9am to 6pm on Sundays.

Vital Whiplash Questions

Do you know the questions you must ask about Whiplash Compensation and Whiplash Claims to ensure that you choose the right claims company or solicitor to help you?

There Are Two Ways We Can Help You Now:

  1. Contact one of our specialist whiplash claim solicitors by calling us free now on 0800 2888 693 (from a mobile click to call: 01275 774 557) or make a Quick Claim Enquiry.
    • There is no cost for this service, you will speak free of charge with one of our specialist solicitors.
    • You are under no obligation to proceed if you decide not to.
    • If you have any question at all about a whiplash claim or other car accident claim, please do either call us free on 0800 2888 693 (from a mobile click to call: 01275 774 557) or complete a short
      Quick Claim Enquiry and put your mind at rest right now.
  2. Download our free guide so that you can print it off and read it at your leisure. Simply complete your details on the form below and we will send you our guide.

whiplash claim

"The 1stClaims solicitor was extremely helpful - she guided me in the right direction with the claim and I would definitely recommend 1stClaims. The solicitor was brilliant and thought of things to claim for that I had not even considered."
Mrs D, Essex.

"I'd highly recommend using a company like 1stClaims to find the solicitor with the most experience in dealing with your particular claim - better than sticking a pin under "S" in the phonebook!" - Mrs W, South Wales

"I am very happy to endorse your website for it's ease of understanding and use. I would also like to say how impressed I was regarding the very prompt reply from the solicitor who contacted me regarding this matter." Mr G Kay

How 1stClaims Helps You!

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0800 2888 693

whiplash claim

I am Nicholas Jervis and for 14 years as a solicitor I helped people who had been injured in accidents to obtain treatment for their injuries and claim compensation for their pain and suffering as well as losses and expenses. For the last five years I have connected innocent accident victims with expert whiplash claim solicitors. With nearly 20 years overall whiplash and motor vehicle claims experience I have heard many of these questions (and a lot more) and I have prepared a guide that will answer them for you so that you do not have to worry or feel apprehensive.

My guide to whiplash claims is designed to explain your options to you and to help you to make an informed decision about who to help you with your whiplash claim; I hope that you will find it practical and informative. Thank you.

Nicholas Jervis (Solicitor, non-practising).

Download The Guide Now

The guide covers the following vital issues:

  • What "No Win No Fee" really means and how to ensure you do not get caught out
  • Whether a Claims Company or a Solicitor is the right choice for you
  • What does it mean if you have Legal Expense Insurance (and do you have to use the solicitor that they tell you too if you do not want to)?
  • How to obtain private treatment for your injuries at no cost to you
  • How to quickly obtain a replacement car or motorcycle if you need to
  • Why accepting an offer directly from the other driver's insurance company could cost you thousands of pounds and lead to longterm injury problems

There is no cost so please complete your details below now and I will immediately send you the guide.

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What Happens Next?

Complete a Quick Claim Enquiry and this is what you will benefit from:

  1. Advice on whether you can make a claim and how the claims process works from a specialist claims solicitor;
  2. Compensation - what can you claim for and how much are you likely to receive;
  3. Costs - whether you will qualify for a no win no fee claim or details of other methods for funding your claim; and
  4. An explanation of what will happen next if you decide to carry on and make a claim (how your solicitor will take care of everything for you).

All on a free, no obligation Quick Claim Enquiry Advice Call.

Call free now on 0800 2888 693 (from a mobile click to call: 01348 630 720) or make a Quick Claim Enquiry »

Live Feedback

Has a solicitor been in contact? Yes
Was our website easy to use? Yes
Would you recommend our website to anyone else thinking of making a claim? Yes
Out of 5, please rate the ease of use of our website or service. 5
Any other comments or suggestions that would make it easier to ask about claiming? No, 1st Claims were very helpful and solicitor rang the same day

We Have The Best UK Whiplash Claims Solicitors Ready To Help You

  • England, Ireland, Northern Ireland, Scotland & Wales coverage
  • Completely free, no obligation initial enquiries
  • Your solicitor is chosen by by experts with 12 years of claims experience. This ensures you are put in touch with the best solicitors to ensure you receive a 1stClass service from 1stClaims!
  • All 1stClaims solicitors are monitored by client feedback to ensure a quality service is maintained for your benefit

1stClaims is Authorised and Regulated by the Financial Conduct Authority in respect of regulated claims management activities. Firm Reference Number FRN833930.

“We comply, where applicable, with the SRA Code of Conduct 2011 published by the Solicitors Regulation Authority, and any solicitor [or registered European lawyer] to whom we may refer you is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor [or registered European lawyer]"

1stClaims Limited - Registered in England and Wales - Reg. Co. No. 06566866. Registered Office Address: Tregyddulan, St Nicholas, Goodwick, Pembrokeshire, SA64 0LX

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