Legal Services covering Great Britain

We have specialist Solicitors across England, Scotland and Wales waiting to help you now.

UK Legal Specialists

We have specialist solicitors ready and waiting to help you across Great Britain.

1stClaims' Data Subjects' Rights

1. The right to be informed

At the time of collecting the client’s data we provide individuals with information including: the purposes for processing their personal data, the retention periods for that personal data, and who it will be shared with. We call this ‘privacy information’.

The information we provide to people is concise, transparent, intelligible, easily accessible and in clear and plain language.

2. The right of access

Our clients can ask for access to their personal data so that they are aware of and can verify the lawfulness of the processing of their data, in other words the handling, use and storage of their data. The request can be made verbally (on the phone) or in writing (email or letter). A record of all requests will be kept.

1stClaims will provide the requested information without delay and latest within one month of the request. The information will be provided free of charge in either electronic format or a letter.

3. The right to rectification

Our clients have the right to have inaccurate personal data rectified or completed if it is incomplete. The request can be made verbally (on the phone) or in writing (email or letter). A record of all requests will be kept.

1stClaims will respond to a request without delay and latest within one month of the request. The information will be provided free of charge in either electronic format or a letter.

4. The right to erasure

Our clients have the right to withdraw their consent for us handling, using and storing their data. The clients can ask to have all their details deleted and ‘be forgotten’. The request can be made verbally (on the phone) or in writing (email or letter). The request could also be made to the Law Firm with which 1stClaims shared the clients enquiry data. If necessary 1stClaims will communicate with the client to establish if the client wishes to have their details deleted by the Law Firm as well or only by 1stClaims and their other data processors. If no communication is possible, 1stClaims will assume that the client wishes to be forgotten by 1stClaims. Should the client want to have their details deleted by the Law Firm also, the client needs to contact them directly. An anonymised record of all requests will be kept.

1stClaims will act upon a request free of charge and without delay and latest within one month of the request.

5. The right to restrict processing

Our clients have the right to ask us to restrict processing their data. This would apply to clients who want to keep their data but do not wish to be contacted by us (and/or The Law Firm). The request can be made verbally (on the phone) or in writing (email or letter).

1stClaims will act upon a request without delay and latest within one month after request. The Law Firm will be informed of the request if applicable to them and the personal data will be withdrawn from 1stClaims’ data processors.
A record of all requests will be kept.

6. The right to data portability

1stClaims clients have the right to obtain and reuse their personal data for their own purposes across different services. The request can be made verbally (on the phone) or in writing (email or letter). If the client requests it, we will transmit the data directly to another organisation if this is technically feasible.

We will provide the personal data in a structured, commonly used and machine readable form such as a CSV file.
1stClaims will provide the data without undue delay and latest within one month and the information will be provided free of charge.

7. The right to object

1stClaims clients have the right to object to their personal data being processed for direct marketing purposes and legitimate business interests of 1stClaims.

Individuals will be informed of their right to object “at the point of first communication” (submission of their enquiry) and in our privacy notice. This information will be presented clearly and separately from any other information.

The request can be made verbally (on the phone) or in writing (email or letter).

1stClaims will stop processing the personal data free of charge and without delay but latest within one month. A record of all requests will be kept.

Document Details:

Date First Published: 23/05/18
Current Version: 1.0

Let Us Help You

At 1stClaims, we want to make sure that you are happy with the solicitor we choose for you, which is why we are so careful to ensure we choose only experts.

Complete the 1stClaims FREE CLAIM ENQUIRY FORM NOW , and a solicitor will call you back, usually within the hour.

Remember, it costs nothing to ask.

Claim Now

Start your FREE claim for compensation by using our online claim form.

Remember, it costs absolutely nothing to ask and you are under no obligation to make a claim, we just want to help you.
*Different rules apply for medical negligence - See Here

Free claim enquiry

UK Wide Coverage

We have expert solicitors across England, Scotland, Wales and Northern Ireland waiting to help
you now.

Why Choose 1stClaims?

  • We hand select only the best injury and medical negligence solicitors to help you
  • You pay nothing whether you win or lose your claim

What Our Clients Say

"They don't seem (another claims company) as efficient or helpful as 1stClaims seem to be. I have been impressed with your service and I am grateful for your help. Thanks for your patience!" Mr Pittam

1stClaims is Authorised and Regulated by the Financial Conduct Authority in respect of regulated claims management activities. Firm Reference Number FRN833930.

“We comply, where applicable, with the SRA Code of Conduct 2011 published by the Solicitors Regulation Authority, and any solicitor [or registered European lawyer] to whom we may refer you is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor [or registered European lawyer]"

1stClaims Limited - Registered in England and Wales - Reg. Co. No. 06566866. Registered Office Address: Tregyddulan, St Nicholas, Goodwick, Pembrokeshire, SA64 0LX

VAT Reg. No. 938 1976 76 - Information Commissioner's Office Registration Number Z1477170

hide menu